How can I retake an account if I loose his login first : World At War

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Carlos Freitas

started a topic about 7 years ago

I had created an accout tha taken JoeDoe as name ,but unfornately I don't save it .My question is :How can I login into the same account.Would You to fix throught the software. If yes thank You and my best regards. This account would You to address with this e:mail,please: nomadepoars@gmail.com See later. KarlIII Guderian II Heimdhal.

Daisy Styx

said about 7 years ago

Hi Carlos Freitas,

Ticket: https://support.ageoflords.com/support/tickets/43318

Thank you for your inquiry!

Do not worry about your account, as I will help you recover it as soon as possible. Please give me more details regarding your Lord:

- Correct player name

- Last login date

- Building levels

- Alliance name

- Gold balance

- Purchases, if any have been made

Please note that, if purchases have been made from the account, a receipt is mandatory for the recovery of the account, in order to prove ownership. While you might consider this an inconvenience, please understand that we take this step for your account's security.

I need you to give me all these information before continuing with restoring your account. I will also need a valid email address (an email address which you can access and which is not currently used for other Age of Lords accounts.) This way, I will secure it for you so that you won't lose access again.

As soon as you provide me with these details, I can restore you account.

I am looking forward to hearing from you! Until then, have a wonderful day!

Kindest regards,

Marian C.

The Age of Lords Team

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Carlos Freitas

said about 7 years ago

Thank you dear Mary the new e: mail to bounded My JoeDoes account is carlos5silveira@bol.com.br thank you more a time you are tjw best.

Daisy Styx

said about 7 years ago

Thank you for replying.

However, I will ask you to answer with the information I have requested on the Ticket #43318 (and not here, for privacy reasons), in order to help you restore your account.
https://support.ageoflords.com/support/tickets/43318

Awaiting your reply,
Marian C.
The Age of Lords team.