You have a player that was forced to reinstall because he couldn't login due to your poor server. He then was forced to go through the fresh startup which can be confusing and ridiculous. I believe he accidentally saved the new account and lost his big one. You gave him a day shield while trying to figure it out during a kill event? That's not only cheap but that's ignorant considering he's a pay player. So he got rallied last night and lost big because you don't know how to run servers. Kinda like when I was in a rally and got to see the infamous red radar. Update your app and give him what he lost or as a developer I'll turn you into Apple. This is insane! He should go back to mobile strike and spend his money there. Fix the issues or your app will be reported for the constant bugs that make others pay more for their losses due to garbage servers. Also is it too much for you to add emoji to the game? You're about to lose a lot if this isn't fixed.
Armstrongda2409