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Lost my troops because server lost

Hey Developer I cant understand what the hell are you all doing.I didn't got any reply for my tickets.What you all want i can't even imagine. are you going to reply to my tickets or not tell me clearly.

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Hello developers see i used an 8hour shield at near 6PM as i was going for bike ride.I came at 10pm and i opened the game but it was not opening so i cleared the cache but still it was not opening After that i started having my dinner.I was free at 11pm so i again opened the game.the game opened and I used shield but your game server clashed and my mobile got hanged.it was 11pm and i cant get any other mobile as i am posted in outskirts of city so tell me who is responsible. The first thing i did morning was i took my friends mobile phone but I see i got zeroed
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