I have already raised a ticket #27864 and still not heard anything from support. This game have alot of glitches and nobody support. Another ticket is still pending since from 1st March.
Really, nobody is there to resolve the issues.
It is appalling, isn't it? The game seems to be on autopilot with no human support. I also have a long standing ticket which is receiving no attention [25192] and a earlier one [24047] which was never properly resolved
M
Marie Del Rey
said
over 7 years ago
Estimate (s): I write to you because I have a big complaint that I need to clarify. Last night, after finishing attacking in the event of destruction, I returned to my front (front 2) and ordered my troops to collect resources to continue investigating. And as it was quite late, I put on a 3 day shield, since I was not going to attack again today. The problem is that today, when I woke up, one of my alliance partners, warns me urgently that they are making me "rally". I entered my account, and a base of the front 6 had effectively attacked me, but before him, a player, LotuS, attacked me from the very front I belong to. Being that he had put shield of 3 days. How is this possible? I need to recover the more than 750 troops that I left yesterday after having attacked in the 6. and the resources that I had, and not that they were few and that had collected hours before the event began. I need you to sort this out. I am a very active user of their game, from time to time, I buy the promotions they make. How could I be without a shield? Or the person who attacked me, entered my account and hacked my account or you were wrong to put my shield. This situation has me quite annoying, because it cost me a lot to get to have the 80 million I had to power. I need a solution because for several days now the game is getting worse and it is not my internet problem. I am looking forward to your response. Atte: Marie.
Na noite do dia 2/08/2018, eu não consegui fazer login na minha conta, o jogo não carregou, consequência, não consegui fazer a troca do meu escudo, sofri um rally onde parte das minhas tropas foram destruídas. Gostaria de saber se voces poderiam me devolver minhas tropas, pois foi um problema no login que me impediu de fazer a troca do escudo. Ouço alguns jogadores também reclamaram deste problema. Minha conta é ativa
Prasad