Anyo e else have tickets not being answered. : World At War

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Overstreet88

started a topic over 7 years ago

I've had a ticket in the processing phase for over a day now. As a paying customer it's very annoying to not get any response whatsoever. My ticket number is 26284. Maybe a change of game is in order.

Wes Thomas

said over 7 years ago

I waited almost 5 days for my ticket to finally be taking care of. It takes them atleast 3-5 days to be able to help you. Because they have so many players putting in tickets. It will get answered jus give them time and they will throw you extra for the wait and inconvience!

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Stepk

said over 7 years ago

still waiting

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Chase Holle

said over 7 years ago

Still waiting its 4 or 5 days now.

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Anthony1

said over 7 years ago

Also waiting for reply

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Edgar Asencio

said over 7 years ago

25734 and 25735 these are my tickets

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Edgar Asencio

said over 7 years ago

I have 2 tickets and still nooooo answer

said over 7 years ago

What's going on with customers Services? Nobody wants to respond,so what this game just takes our money and not load what we pay for this is a bunch of BS............

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Edgar Asencio

said over 7 years ago

I want my money back I'm going to call the credit card people and have them get my money back this game suxs

said over 7 years ago

I'm still waiting for the items i purchase i think it was one of the 50% sell $23.00 it's been 3 days already so can anyone answer me,i'll gave this game a day or 2 (two),and if not thing happened i want my money back.................

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Edgar Asencio

said over 7 years ago

still waiting

said over 7 years ago

I'm still waiting for an answer about my purchase

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Edgar Asencio

said over 7 years ago

hi I uninstalled my game by mistake a few days ago and I sent a few tickets about this and all they sat it's being processed

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Utku Kılıc

said over 7 years ago

Pekala yardımınız bekliyoruz

Laura B

said over 7 years ago

Hi Overstreet88,

Thank you for getting in touch with us!

We are sorry for the unpleasant situation you faced some days ago.

One of our colleagues will look into this issue, check out the Battle Reports and offer compensations for the issue (resources lost and enough for healing troops, units) as soon as possible.

Thank you for your patience and have a nice day ahead!

Kind regards,
Laura - the World at War Team

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billdee180

said over 7 years ago

My ticket number is 26424. I also sent in several other tickets. Regarding the game sever crashing for 6 hours on Monday 4-17. I lost over 125 million power and 5m troops. I have recived no replay to any of my tickets. Coming up on over 48 hours now. They just keep saying thank you for your patience and that most tickets are responded to within 24 hours . If my account is not fully reimbursed I will definitely be quitting.