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Anyo e else have tickets not being answered.

I've had a ticket in the processing phase for over a day now. As a paying customer it's very annoying to not get any response whatsoever. My ticket number is 26284. Maybe a change of game is in order.

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My ticket number is 26424. I also sent in several other tickets. Regarding the game sever crashing for 6 hours on Monday 4-17. I lost over 125 million power and 5m troops. I have recived no replay to any of my tickets. Coming up on over 48 hours now. They just keep saying thank you for your patience and that most tickets are responded to within 24 hours . If my account is not fully reimbursed I will definitely be quitting.

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Hi Overstreet88,

Thank you for getting in touch with us!

We are sorry for the unpleasant situation you faced some days ago. 

One of our colleagues will look into this issue, check out the Battle Reports and offer compensations for the issue (resources lost and enough for healing troops, units) as soon as possible. 


Thank you for your patience and have a nice day ahead! 

Kind regards, 
Laura - the World at War Team 



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hi I uninstalled my game by mistake a few days ago and I sent a few tickets about this and all they sat it's being processed
I'm still waiting for an answer about my purchase
still waiting
I'm still waiting for the items i purchase i think it was one of the 50% sell $23.00 it's been 3 days already so can anyone answer me,i'll gave this game a day or 2 (two),and if not thing happened i want my money back.................
I want my money back I'm going to call the credit card people and have them get my money back this game suxs

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What's going on with customers Services? Nobody wants to respond,so what this game just takes our money and not load what we pay for this is a bunch of BS............

1 person likes this
I have 2 tickets and still nooooo answer
25734 and 25735 these are my tickets
Also waiting for reply
Still waiting its 4 or 5 days now.
still waiting
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