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Anyone alive or can be bothered in the support Center

Is there anybody alive in the support centre I've had tickets open since 17 February can you guys still haven't resolved my issue of being unable to log into my game I am now taking this further legally as I have purchased packs which I cannot use because you guys cannot be bothered to sort my account out thank you very much for wasting my time And money
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I'm nearing a month that my ticket hasn't been addressed. Absolutely zero service.
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