World At War

Hello, I'm on day 6 of not being able to use my free video speed ups. It says "video not available at the moment, please try again later." I've already created 2 "report a bug tickets" with no response. I created them days ago. I'm falling really far behind because I've had to wait the full build times. It's getting very frustrating. Any ideas? Please help! Ticket #'s 19467, 19226

Yes my issue has been fixed thank you. My friend, Gen Sanchez, lost access to his account. He has not been able to log in for almost a week. He's very frustrated and has said he's going to quit playing the game. Can someone please help him get his account back? If you need any more information on his account I'll gladly get it for you. He already created a ticket but his ticket was closed... without fixing the problem. He's still very upset about it. Thank you very much. Jesse

I just became aware that it was supposed to work all the time if it gives you that option. Mine seldom works.

I have been playing for s week now. My video speedup has never worked. When I click on it all it does is restarts the game. Is there something that I need to do to fix it.

It randomly happens to me as well, I know this is not the right answer but try restarting the game and clearing your cache. That often does the trick for me. Doubling up on daily bonus items and getting free 2 hr speed video speed up are good enough for me to go thru the trouble but hope this will be fixed in the future.