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Lost account

Spent a lot of money help please
8 CommentsSorted by Oldest First
It started me all over again
Send them the email you used to start the account and give them time they will get you fixed up
Ok im freaking out man ive spent a lot of time as well as cash

Hi Benjamin Eric Anderson,

Ticket: https://support.ageoflords.com/support/tickets/20059



Thank you for your inquiry!

Please give me more details regarding your Lord:
- Correct player name
- Last login date
- Building levels
- Power
- Researches levels
- Troops unlocked
- Alliance name
- Lord skill assignment
- Gold balance
- Purchases if any (forward us the receipt you have received, please)

I need you to give me all these information before continuing with restoring your account.

In order to proceed with restoring your account, we need from you a valid email address and a password. (An email address which you can access and which is not currently used for other Age of Lords accounts.) This way, we will secure it for you so that you won't lose access again. :)

As soon as you provide me with these details, we can restore you account.

I am looking forward to hearing from you! Until then, have a wonderful day!

Kindest regards,
Maria S.
The Age of Lords Team
 


I've been waiting for three days to get an account back and have sent every bit of info I had in cluding snap shot my base my shield is off and I don't want to lose everything anyclue when a support team member will take care of my ticket thanks
Raider 52 Level 17 Power 5374604 Research 17 Troops ? Gold ? Next is Raider 52b Level 7 Power 120841 Research 7 Tools ? Gold ?

Dear Commanders,


If you have lost access to your accounts, please contact us on private at [email protected] so that we can help you out. We are waiting for your emails in case you still need help and we will do our best to reply fats and help you out.


Thanks for understanding and have a nice day ahead!

Support for this game is a joke I've been waiting over 14 days for my ticket to even be sorted from my last account I've spent money and they are doing absolutely nothing I resubmitted another ticket and I'm still waiting after seven days looks like you'll be waiting a long time mate sorry
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