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5 and 12 level castel bonus gelmedi

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My wife has a problem...the "watch video for speed up" option keeps telling her no video is available. Fir like 3 days
I have a maxed out base in both research and building. I still can't attack nor defend properly. It's as if my research is not counting towards my troops. My march times are also long. They are twice as long as my other bases with less research and building march times and the gear is not the difference. This is a major glitch that started when I updated. How can I fix this?
my base flashes as if announcing the arrival of troops and I do not see anything. The marches that I send to collect are not seen, the trucks are not seen walking.
Hola .mi problema es que es cuenta no puedo mandar a recolectar dice que tengo marchas activas.cuando no e mandado nada y así me tiene sin poder hacer nada.mi cuenta es mauromendez762@gmail.com

good morning on 11/15/2017 inconsistency in the operation of the game which prevented me from protecting myself with shield, this caused me to attack and destroy my troop, I have the photographic evidence to check the inconsistency of the game, please help me re-establish my troop and what they took from me

Holaperdi mis tropas mas de 6oo mil mi oro mi poder quien me regresara lo que perdi mucho tiempo para lograr mis avnces y ahora estan perdidos por culpa de el juego..puse un escudo y despues marcaba q se terminaba a 32 dias me y eso provocó que no viera el tiempo restante del ecudo atacaron mi base daquearon .quiero que me regresen mis avances todo lo que perdí ravuas asus errrores de su juego
Nadie soluciona nada aqui...?tengo 4 cuantas y delas 4 tres me as estado fallando por eerrores del juego.que me an causado muchas perdidas.necesito que me repare el daño causado.
Здравствуите!Я по ошибке удалил игру,целыи год играл в неё,достиг большого уровня а начинать заново нет желания.помогите восстановить.мои ник FED174
Won a prize in last weekends gathering event n still havent seen or gotten any responce from game 2500 gold n some other stuff cant keep track of a prize winnings that i never got even kicked me out of event. So game people please email me back

Did you check your items? Click on items, my items tab then resources. That's where event reward gold goes.

I cant to log a newdownload in another dwvice one why .? App just run a dew minutes ans suddenly turn off. Karl III
Here's the Ticket number #55933 been a week but no answered. it's already some of friends who helped sent the same tickets number thru email but still no answered. Please response
Here's the Ticket number #55933 been a week but no one's answered! Is it still not enough a week on waiting???smh! Please help and soon response. It's already some guy sent email according the tickets number.
Dear devs, few hours later we get FVF Kill event but my friend account still doesn't get any respond and it's been 2weeks from his mail to you. Devs, we are your loyalty players. We've been played the apps for over a year. Please don't let my friend get more time to wait for your response. He just might missed the best event which started about 12hours from now. Please devs, help him. Don't let your loyalty players feel desperate and might be have a willing to quit playing. Best regards,
Dear devs, few hours later we get FVF Kill event but my friend account still doesn't get any respond and it's been 2weeks from his First mail to you with the Ticket number #55933. Devs, we are your loyalty players. We've been played the apps for over a year. Please don't let my friend get more time to wait for your response. He just might missed the best event which started about 12hours from now. Please devs, help him. Don't let your loyalty players feel desperate and might be have a willing to quit playing. Best regards,
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