Live on the 16th of January!
We know how important it is to stay connected with your friends and alliance teammates and to receive updates for your in-game actions. Because we want to make your messaging experience as smooth as possible, we made some design changes and developed some new features for the Messaging System. To help you familiarize yourself with the new design and features, we have put together this comprehensive guide, full of details and information.
Make sure to give it a read and return to it every time you have questions - and if we didn't manage to answer them all, feel free to contact us.
A New Look
The new design for System Messages comes with five specific tabs to help you keep your information organized.
Therefore, messages are spread among multiple tabs, as follows:
Personal
This tab will organize the private messages between players and messages between alliance users.
It also comes with a unique new feature that allows you to filter the messages between alliance members with rank filters.
Reports
This tab will organize all the reports you receive from your in-game actions, such as gatherings, attacks, rallies, and scout and president tax reports.
You will also receive reports for the Shop-Type Events when the tokens are automatically exchanged items, as well as when you receive tokens from gathering, attacking tech monsters and forts, or from holding the Fort of Hope.
Also, check out the new feature: now all your gathering reports will follow in a thread, so you have them nice and handy in one single message. And if you still have too many unread reports that bug you, you can select them all and mark them as read so you can keep score of the new messages that arrive in your inbox. This feature is available for all the tabs.
Alliance
This tab will organize all the messages you receive on behalf of an alliance, such as invites to join an alliance, accepted applications to join the alliance, and welcoming messages. Here you will also receive the notifications for when an alliance research is completed, when your alliance Gift Level is upgraded, or reports concerning received or delivered resources and donation rankings.
As the previous tab, this one also comes with some exciting new features like combining reports in a thread, invitations to teleport into the hive, reports for when you get kicked out, or you get promoted/denoted, or for when reinforcements arrive or leave.
System
This tab will organize all the system messages, such as new player messages, Pack-related reports, subscription expiration, new updates and special events announcements, and other game mechanics related messages.
It also comes with some new features that might come to your liking, such as reports for when the State pass expires and notification that your Hospital is full. Now, you will also receive a deactivated shield report that comes with a clear reason for why that happened: it expired, you became President, and so on.
And as a special twist, whenever you are defeated, you will now receive a Defeat Gift Message to help you regain your strength after a lost battle.
Favorites
This is a whole new feature that allows you to better organize your most important information. Whenever you receive an important message that you want quick access to, you can mark it as Favorite, and it will move your message to the Favorites tab.
VERY IMPORTANT NOTICE: deleting a thread from Favorites will delete it from your inbox, not just from the category, so use the option carefully!
We hope you find this information helpful and the new features exciting!
If you need any more help or have feedback to share, don't hesitate to contact us via the Help & Support section.
Best regards,
The World at War Team